Shipping policy
Overview
- This policy covers shipping methods, costs, delivery times, and handling of delays, lost packages, and damaged items.
Processing Time
- Orders ship within 2-3 business days after payment confirmation.
Shipping Methods and Carriers
- Available options: Standard, Expedited.
- Carriers: USPS/UPS/ or equivalent.
- Transit times shown at checkout.
Shipping Rates
- Rates at checkout based on weight, destination, and service level.
- Free shipping promotions may apply; terms vary by region.
Tracking
- A tracking number is emailed when the order ships. Track at the carrier’s site.
International Shipping
- We ship to selected countries. Duties and taxes may apply on arrival.
Delivery Issues
- Report delays, damage, or missing items within X days of delivery for resolution.
Address Accuracy
- We’re not responsible for delays due to incorrect addresses provided by the customer.